Cancellation Policy
Policy version: 10th of February, 2024
This website is supplied by Jerda Inc ("we",
"us", and "our").
What this policy applies to
This cancellation policy relates to your use of the website
only.
Subscription Cancellation within 24 Hours
-
Customers have the right to cancel their subscription and
request a full refund within 24 hours of making their
payment, given that they have not spent more than 20 luna.
Cancellation after 24 Hours
-
Subscription cancellation requests made after the 24-hour
period will be effective at the end of the current billing
period.
Request a Cancellation
-
To request a refund, customers should send an email to
[email protected] detailing their request.
-
Refund requests must include the customer's account
information and the reason for cancellation.